How do I get Sallie Mae, or the new company that they spun off accounts into that work beside them, the company called Navient, to send me a CUSIP number for my student loans so I can do a novation contract where I send in a small payment & write/type on paper that if they cash this money order that it serves as final payment for the account & upon them cashing this money order, that they are to zero the account(s) & remove the accounts from my credit report? I heard of success with this process. So far by sending a FOIA request via email, they are just acting stupid & playing shinanigans by just sending me my "account summary".